pk67 Privacy Policy

1. Data Controller

For the purposes of this Privacy Policy, the data controller responsible for the personal information collected through the pk67 Platform (the "Platform"), accessible at pk67.lat, is pk67 and its operating entity (collectively referred to as "pk67", "we", "us", or "our"). References to "you" or "your" refer to any individual who accesses, registers with, or uses the Platform.

This Privacy Policy applies to all personal data collected by pk67 in connection with your use of the Platform, including account registration, identity verification, deposits, withdrawals, gameplay, customer support interactions, and marketing communications (where you have provided consent).

2. Personal Data We Collect

pk67 collects the following categories of personal data from and about you:

2.1 Registration Data

• Pakistani mobile number (used as your primary account identifier);
• Account password (stored in encrypted, hashed form — never in plain text);
• Date of birth (for age verification purposes);
• Full legal name (collected during KYC verification).

2.2 Identity Verification (KYC) Data

• Copy of your Computerised National Identity Card (CNIC);
• Proof of address documentation, where requested;
• Source of funds documentation, where required for enhanced due diligence.

2.3 Financial Data

• JazzCash or Easypaisa mobile wallet identifiers associated with deposits and withdrawals;
• Bank account details (account title, IBAN) where bank transfers are used;
• Transaction history: deposit amounts, withdrawal amounts, dates, and payment method used.

2.4 Gameplay and Betting Data

• Game session records: games played, bets placed, outcomes, and timestamps;
• Sportsbook records: markets wagered on, stakes, odds, and settlement outcomes;
• Account balance history.

2.5 Technical Data

• IP address at time of login and gameplay;
• Device type, browser type, and operating system;
• Session duration and navigation data within the Platform;
• Cookie and tracking data (see Section 7).

2.6 Communications Data

• Records of live chat conversations with the pk67 support team;
• Email correspondence sent to or received from pk67 support addresses;
• Records of any complaints or dispute submissions.

3. How We Use Your Personal Data

pk67 uses your personal data for the following purposes:

Purpose	Data Used
Account creation and management	Registration data, mobile number
Identity and age verification (KYC)	CNIC, name, date of birth
Processing deposits and withdrawals	Financial data, KYC data
Delivering casino and sportsbook services	Gameplay data, account balance
Fraud prevention and anti-money laundering	All categories, as required
Customer support	Account data, communications data
Responsible gaming monitoring	Gameplay data, financial data
Platform improvement and analytics	Technical data, gameplay data (aggregated)
Marketing (where consent is given)	Mobile number, email (if provided)
Legal and regulatory compliance	All categories, as required

4. Legal Basis for Processing

pk67 processes your personal data on the following legal bases:

• Contract performance: Processing necessary to fulfil the account agreement between you and pk67, including account management, gameplay, and payment processing;
• Legal obligation: Processing required to comply with applicable anti-money laundering, KYC, and responsible gaming regulations;
• Legitimate interests: Processing for fraud prevention, platform security, and aggregated analytics, where our legitimate interests are not overridden by your privacy rights;
• Consent: Processing for marketing communications, where you have provided explicit opt-in consent. You may withdraw consent at any time by contacting pk67 support.

5. Data Sharing and Disclosure

pk67 does not sell, rent, or trade your personal data to third parties for commercial purposes. Your data may be shared in the following circumstances:

5.1 Service Providers

pk67 works with carefully selected third-party service providers who process data on our behalf, including: KYC and identity verification providers, payment processing partners, game software providers, and cloud infrastructure and hosting providers. All service providers are required to process data only on our instructions and to maintain appropriate security standards.

5.2 Legal and Regulatory Disclosure

pk67 may disclose personal data to regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, a court order, or a regulatory obligation. pk67 will, where lawfully permitted, notify you of such disclosure.

5.3 Business Transfers

In the event that pk67 undergoes a merger, acquisition, or sale of all or part of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the new entity.

6. Payment Data and JazzCash / Easypaisa

When you make a deposit or withdrawal using JazzCash, Easypaisa, HBL, UBL, Meezan Bank, or Bank Alfalah, pk67 receives confirmation of the transaction from the payment provider. pk67 does not store your full JazzCash PIN, Easypaisa m-PIN, or banking login credentials at any point. Transaction confirmation data (amount, timestamp, and masked account reference) is retained for financial reconciliation and regulatory compliance purposes.

pk67 requires that all deposits originate from payment methods registered in your own name, consistent with our anti-money laundering obligations. Deposits from third-party accounts will be rejected and refunded.

7. Cookies and Tracking Technologies

The pk67 Platform uses cookies and similar tracking technologies to operate correctly and to improve your experience. The categories of cookies used include:

• Strictly necessary cookies: Required for the Platform to function — including session authentication, login state maintenance, and security tokens. These cannot be disabled.
• Functional cookies: Remember your preferences, such as language settings and session timeout configurations.
• Analytics cookies: Collect aggregated, anonymised data about how players navigate the Platform, used to identify usability improvements. No personally identifiable information is included in analytics reports.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the pk67 Platform.

8. Data Retention

pk67 retains personal data for as long as necessary to fulfil the purposes outlined in this Policy, subject to the following considerations:

• Active account data is retained for the duration of your account's active status plus a minimum retention period of five years following account closure, in line with anti-money laundering record-keeping obligations.
• KYC documents (including CNIC copies) are retained for a minimum of five years from the date of account closure.
• Transaction records are retained for a minimum of five years.
• Support communications are retained for a period of three years.
• Marketing consent records are retained until consent is withdrawn, plus an additional reasonable period for compliance documentation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised.

9. Data Security

pk67 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, disclosure, or destruction. Measures in place include:

• TLS encryption for all data transmitted between your device and the pk67 Platform;
• Encryption at rest for sensitive data including KYC documents and financial records;
• Access controls restricting personal data access to authorised personnel only, on a need-to-know basis;
• Regular security assessments and penetration testing of Platform infrastructure.

While pk67 takes all reasonable precautions, no online platform can guarantee absolute security. You are responsible for maintaining the security of your pk67 account credentials. If you suspect your account has been compromised, contact pk67 support immediately via live chat.

10. Your Privacy Rights

You have the following rights with respect to your personal data held by pk67:

• Right of access: You may request a copy of the personal data pk67 holds about you at any time;
• Right to rectification: You may request correction of inaccurate or incomplete personal data held by pk67;
• Right to erasure: You may request deletion of your personal data in certain circumstances. Note that deletion requests may be declined where retention is required for legal or regulatory compliance;
• Right to restriction: You may request that pk67 restrict processing of your data in certain circumstances while a dispute or correction request is being resolved;
• Right to object: You may object to processing based on legitimate interests at any time. You may also withdraw marketing consent at any time;
• Right to data portability: Where technically feasible, you may request your personal data in a structured, machine-readable format.

To exercise any of these rights, contact the pk67 support team via live chat or email. pk67 will respond to all valid requests within a reasonable period. Identity verification may be required before requests are processed.

11. Minors

The pk67 Platform is strictly intended for individuals aged 18 years and above. pk67 does not knowingly collect personal data from persons under the age of 18. CNIC-based age verification is a mandatory step in the withdrawal process. If pk67 becomes aware that personal data has been collected from a person under 18, that account will be closed immediately and all associated data will be deleted, except where retention is required by law. If you believe that a minor has registered on the pk67 Platform, please contact support immediately.

12. Changes to This Privacy Policy

pk67 reserves the right to update this Privacy Policy at any time. Where changes are material — such as a new category of data collection or a new sharing arrangement — pk67 will provide notice via the Platform or by email to your registered contact. The date at the top of this Policy reflects the most recent update. Continued use of the Platform following notification of changes constitutes acceptance of the revised Policy.

13. Contact

For any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal data by pk67, please contact our support team:

Live Chat: Available 24/7 via your pk67 account dashboard — the fastest way to reach us.

Email: [email protected] (plain text — not a clickable link)